Manage my policies online.

Have a question?

Call us in Kuwait at +965 220 89333 

Alternatively, you can call our Customer Service unit at 

+971 4 415 4555


Find Additional Support

1. List of approved medical providers

Click here to get the list of approved medical providers in UAE, Oman, Kuwait, Qatar, Bahrain and India. 

2. Pay your Premium easily  

We often hear from our customers that they would like to have a choice on when and how to pay a premium. So, we have prepared a wide variety of options for you to choose from. You can decide whether you pay your premiums: 

  • monthly
  • quarterly
  • semi-annually
  • annually

You can also choose from a variety of dates on which your payment can be made. And finally, for even more flexibility, we offer several options of how to make your payment: 

  • Credit Card Payment (for Individual Policies only)
  • Bank Transfer – Standing Order 
  • Bank Cheque 


3. Missed a payment? Here’s how to reactivate your Policy

If you missed a payment and are worried about your policy being invalid contact us as soon as possible. In most cases we can simply re-activate your plan, with no loss of cover.

4. Have your circumstances changed?  

We want to make sure that you always have the right protection for your circumstances. If things change – for example, you may start a family, move jobs or emigrate – this could seriously affect the amount or type of protection you need. 

So if anything changes, just call us on +965 2 247 4277 so we can make sure you’re still receiving the right level of protection.