Have a question?

Call us in Kuwait at +965 220 89333 

Alternatively, you can call our Customer Service unit at 

+971 4 415 4555


Our offices

Need to find our offices?

Just click here

Find a Form

Here you can find a comprehensive set of forms that will help you in making changes to your policy or in filing a claim. To download a form, just click on a link below.

The following forms are in PDF format, so please make sure you have Adobe Acrobat Reader in order to view these forms.

Claim Forms

Select a claim form from the links below. If you need help on which form to use for your claim, visit our “Make a Claim” section. Here we have outlined the process and the documentation requirement for every type of claim.

Individual Policies

You can use the forms provided here to amend your existing policy or to take advantage of some of your policy features. You can download the appropriate form, complete, sign and then mail it to our Customer Service Department to the following address:  

Customer Care
PO Box 371916, Dubai, UAE.

Or submit the completed form at your nearest MetLife agency office.

Group Policies 

If you hold a MetLife policy through your employer, use the forms provided below to make a claim or to request a pre-determination approval. Please note that some of these forms may require verification by your HR Department.